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8 AM - 5 PM PT, Monday-Friday. Weekend inquiries will be addressed on the following Monday.

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alabasterco

Where is my order?

Can I update or cancel my order after it's placed?

Where do you ship?

How do Pre-Orders Work?

Will my order ship if some items are backordered?

What are your last ship dates for Christmas?

Shipping and Delivery

How do I submit a return?

What is the Return Policy and Beautiful Guarantee?

Do you have a Holiday Return Policy?

What translation do you use?

When will you release other translations?

Do you have a Spanish translation?

What translation are your Bible Studies?

Does A Beautiful Year in the Bible Study need a Bible to be paired with it?

Do your Hardcover books have a dusk jacket?

Do you have the whole Bible?

Which products offer writing/reflective note taking room?

What Book Variants does Alabaster Offer?

Do you offer large print or larger font Bibles?

Do you have Bible Studies for women?

Do you offer books or bible studies for children or teens?

Do you offer Mini or Pocket Bibles?

Do you have Journal Bibles?

Product and Translation Information

Can I place a bulk order?

Can I buy your products in stores? Do you have a stockists?

Bulk Orders

How do I log in to my account?

How do I unsubscribe from text messaging?

How do I unsubscribe from your email marketing?

How do I add/change my address on my account?

Can I make an account with Alabaster?

My Account

What forms of payment do you accept?

What is Shop Pay installments?

Which purchases can I pay in installments on?

Are all prices shown in USD?

Payment and Billing

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Why a Rebrand?

Do you have any career/job openings?

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