alabasterco logo
alabasterco logo

All articles

Shipping and Delivery

Where is my order?

To track your order please click here. You will need your order number and email address or your tracking number. If you need any assistance with locating this information please reach out to [email protected]. For all orders, please allow for 1-2

Can I update or cancel my order after it's placed?

We understand that circumstances may arise where adjustments are necessary. If you need to make changes to your order or inquire about its status, we encourage you to contact [email protected] promptly. While we cannot guarantee that changes can b

Where do you ship?

We ship throughout the United States and internationally. Check out our list of distributors here:US Domestic Shipping. International Shipping. We ship to most countries around the world. If you are having any issues at the checkout, please reach out

How do Pre-Orders Work?

Preorders with Alabaster are a fantastic way to ensure you secure our latest products before they officially launch. When you place a preorder, you are essentially reserving your item in advance of its release date. This allows you to be among the fi